Privacy Policy
1. Introduction
At Traitster, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
2. Information We Collect
a. Personal Information
When you engage with our website, we may collect the following personal details:
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Contact Information: Name, email address, phone number, and shipping address.
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Account Details: Username and password when you create an account.
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Payment Information: Billing address and payment method details. Note: We do not store your credit/debit card information; all transactions are processed through secure payment gateways.
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Communication Records: Correspondence via email or customer support interactions.
b. Non-Personal Information
We also collect non-personal data to enhance your experience:
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Browser Information: Type, version, and language.
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Device Details: Operating system and device identifiers.
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Usage Data: Pages visited, time spent on the site, and other analytical data.
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Cookies: Small data files stored on your device to improve site functionality and user experience.
3. How We Use Your Information
Your information is utilized for the following purposes:
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Order Processing: To process and deliver your purchases.
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Customer Support: To respond to your inquiries and provide assistance.
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Account Management: To manage your user account and preferences.
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Marketing Communications: To send promotional materials, newsletters, and updates (you can opt-out at any time).
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Website Improvement: To analyze user behavior and enhance our website’s functionality and content.
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Legal Compliance: To comply with legal obligations and protect our rights.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:
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Service Providers: Third-party vendors who assist in payment processing, order fulfillment, and website analytics.
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Legal Authorities: When required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies
Traitster uses cookies and similar technologies to:
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Enhance User Experience: Remember your preferences and login details.
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Analyze Website Traffic: Understand how users interact with our site.
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Marketing Purposes: Deliver personalized advertisements and promotions.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
As a user, you have the right to:
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Access Your Data: Request a copy of the personal information we hold about you.
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Correct Inaccuracies: Update or correct your personal information.
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Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at pr@thetrait.in.
8. Children’s Privacy
Traitster does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently gathered such data, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this policy regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: pr@thetrait.in
This Privacy Policy is designed to align with the standards set by similar fashion and pop culture retailers in India. It’s essential to ensure compliance with local laws, such as the Information Technology Act, 2000, and any other applicable regulations.
If you need further assistance or customization, feel free to ask!